Customer Service And Store Policy
- Shipping & Delivery
- Deliver will take 3 business days from the day you ordered We use DHL Express door to door delivery, however if an item is not in stock shipping will take place after 3 weeks processing time.
- Privacy & Security
- Ritoot.com is against Fraud and Internet theft , we make all efforts to prevent all fraudulent activities on the site , once an order is placed , all customer information is never shared with any third parties in any circumstances, shop with confidence that we do not save any payment details for all our customers.
- Our Products
- All of our products are 100 % original and valued , we are authorized for every single designer we sell. Again you can always check with the designer to see that we are authorized to sell their products. We are listed as an authorized reseller on all of our designers' websites.
- Returns & Replacements
Refund is Offered if you post dress back within 1 week , Dress has to be unworn in same original condition Customer incurs all shipping fees, Do you feel you need an acception ? or have an imergencies after placing the order ? please contact us immediately within 2 business days and my hearts is open to resolve any issues .
- Payment, Pricing
- At Ritoot.com We do accept payments with Debit and Credit cards : Visa, MasterCard, American Express
- Viewing Orders
- To view the status of your order please open your account menu, you can contact our customer service with the name on order and we will be happy to assist you more
- Contact Us
- We have a dedicated customer service team available to you 24 hours a day. If you have more questions about a dress or a transaction please let us know.
- Contact us via Email :firstname.lastname@example.org
- Or click on the Live Chat icon at the button of this page!
We are here to help!